Warehouse & Logistics
For over 15 years, United Site Services has supported warehouse and logisticsoperations across 310 sites nationwide, ensuring safety and continuity during peak seasons, construction, and retrofits. United Site Services has consistently provided the comprehensive Site Services necessary to keep these critical facilities running smoothly.
Background
Project Scope: Support for 310 sites across all contiguous states, with the largest sites hosting up to 7,000 employees.
Requirements: Scalability and flexibility, comprehensive Site Services, seamless collaboration and communication, reliability and operational continuity and customized solutions.
Key Metrics
- Team Size: United Site Services provides a dedicated team of 600 to support a site.
- Equipment and Services:
- Over 50K services completed at Amazon sites
- Over 100 Restroom trailers delivered and serviced at Amazon sites
- Provided temporary fence for over 120 locations
- Nearly 30 miles of fence installed
Challenges
- Resource Limitations: Smaller companies struggle to meet the strict requirements of large nationwide customers, particularly in managing multiple vendors.
- Operational Continuity: The customer needs to maintain a safe, functional, and operational site during peak times, construction, and retrofits—all while employees are present.
Customized Solutions
- Single Source Solution: United Site Services is a single provider offering multiple Site Services for on- and off-site convenience and efficiency.
- Adapted Resources: Tailored solutions are provided based on project needs, including restroom trailers, power, water, and lighting.
- Consultative Approach: A thorough intake process ensuring a deep understanding of the customer's requirements, resulting in reliable Site Services.
Implementation and Results
United Site Services enables the customer to meet stringent requirements, including billing and safety, without any disruption. The customer expressed positive feedback, appreciating United Site Services’ patience and ability to quickly pivot, noting the size and resource availability as key benefits. This strong partnership has seen significant growth, with a 206% increase in new orders from 2019 to 2023.
Customer
Warehouse & Logistics Site Services
Site
310 sites across the contiguous U.S., with some sites accommodating up to 7,000 employees.
Customer need
Reliable, scalable Site Services to support operational continuity during peak seasons, construction, and retrofits.
Scope
- Dedicated support for 310 sites
- Comprehensive services including restroom trailers, fencing, and power solutions
- Nationwide service coverage
Solution
- Single-Source Provider: All essential Site Services delivered by United Site Services
- Custom Solutions: Tailored resources like restroom trailers, power, water, and lighting to fit specific site needs
- Consultative Approach: In-depth intake process to fully understand and meet the customer’s requirements
Customer benefits
- Operational Continuity: Seamless services with no disruption to operations
- Scalability & Flexibility: A dedicated team and customized solutions supporting safety and compliance
- Significant Growth: 206% increase in new orders from 2019 to 2023
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