As of August 1, 2021, the platform is no longer active.

However, the same great team of Customer Care Agents you’ve come to rely on are here to support your needs! Moving forward, please email your detailed request to with the information below so it may be processed.

Please include in the body of your email:

  • Account Name
  • Billing Contact Name
  • Billing Email Address
  • Site Address
  • Site City
  • Site Contact Name
  • Site Contact Number
  • Date Needed

With any questions, please email or call 1.800.TOILETS (1.800.864.5387).