Seamless Site Operations: United Site Services Expertise in Supporting Los Angeles
Homeless Communities
The Los Angeles Pit Stops program, a vital initiative in Los Angeles, provides essential sanitation services to homeless communities across the city. With 40 locations on average, the program operates in partnership with United Site Services and 5G, delivering portable restrooms and sinks to designated areas. United Site Services plays a crucial role in ensuring the successful daily operation of this program, offering reliable and efficient sanitation solutions to some of the city’s most vulnerable populations.
Background
Project Scope: The Los Angeles City Council selected specific locations to provide portable restrooms, hand washing stations, and ADA-compliant units for homeless communities. On average, 40 locations are serviced by United Site Services.
Daily Operations: Every morning, between 7:00-8:00 AM, United Site Services drops off 24 sanitation units at 8 locations, including ADA restrooms handwashing stations. Ambassadors set up tents outside to monitor, attend to, and clean the units throughout the day. At the end of the day, between 7:00-8:00 PM, United Site Services retrieves the units.
Operational Schedule: The program operates 7 days a week, 365 days a year, ensuring constant access to sanitation services.
Key Metrics
- Locations Served: 40 locations on average
- Daily Drop-Offs: 24 units dropped at 8 locations per day
- Unit Types:
- ADA Restrooms: 1 per location
- DXR Restrooms: 1 per location
- Handwashing Sinks: 1 per location
- Service Frequency: Twice daily (drop-off in the morning, pick-up in the evening)
- Operating Hours: 7:00 AM to 8:00 PM, 365 days a year
Challenges
Providing sanitation services for homeless communities presents unique logistical challenges:
- Time-Sensitive Deliveries:
Deliveries and pick-ups occur daily within strict one-hour windows (7:00-8:00 AM and 7:00-8:00 PM), requiring precise scheduling to ensure consistent access. - High Service Frequency:
Operating 365 days a year demands reliable scheduling, a resilient workforce, and adaptability to unexpected changes like weather or road closures. - Comprehensive Waste Management:
Safe handling of hazardous waste is essential. United Site Services partners with a hazardous waste management company to ensure compliant disposal of dangerous items such as needles, reducing environmental risks and protecting the community.
United Site Services' Solutions
- Reliable Scheduling: A skilled team manages daily transportation from two yards, delivering 24 units to 8 locations within a one-hour window. This minimizes disruptions and adapts to logistical changes.
- Comprehensive Setup: Service locations are equipped with ADA-compliant restrooms and handwashing stations. On-site technicians ensure facilities are clean, stocked, and operational throughout the day, promptly addressing issues as they arise.
- Safe Waste Management Partnerships: Collaborating with a hazardous waste company ensures compliant waste removal, safeguarding community health and adhering to regulations.
Implementation and Results
- Improved Sanitation Access:
The Los Angeles Pit Stops program, supported by United Site Services, provides consistent access to clean restrooms and handwashing stations, enhancing hygiene and restoring dignity for homeless individuals. - Efficient Operations:
The precise delivery of 24 units to 8 locations within an hour optimizes daily operations and ensures sites are properly serviced, resulting in smoother program management. - Continuous Support:
Operating 365 days a year, United Site Services eliminates service gaps, ensuring uninterrupted access to sanitation regardless of weekends, holidays, or weather conditions.
These efforts improve public health and quality of life for homeless communities, demonstrating United Site Services' commitment to delivering essential services in challenging conditions.
Customer
Los Angeles City Council, supporting sanitation needs for homeless communities.
Site
40 locations across LA with daily portable restrooms and handwashing stations.
Customer need
Reliable, accessible sanitation for homeless populations to maintain public health and dignity.
Scope
Daily setup and removal of 24 sanitation units at 8 locations, 365 days a year, on strict schedules.
Solution
United Site Services provides twice-daily transport, setup, supervision, and safe waste disposal.
Customer benefits
Reliable sanitation access, efficient operations, enhanced public health, and continuous year-round service.
Commissioning year
Ongoing since program start, with daily, uninterrupted operations.
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